Season Ticket Holder - Frequently Asked Questions
Who can offer their tickets for sale?
Blues Ticket Holders may offer their tickets for sale, subject to certain exceptions.
How much can I sell my individual game tickets for?
If a ticket is sold, you will receive 90% of the ticket’s Posting Price. The “Posting Price” is an amount that you will be given the chance to designate, which will be subject to a maximum and a minimum reflected during the posting process. The tickets will then be listed for sale for 115% of the Posting Price. If the ticket is purchased, the buyer will pay the Posting Price, plus an authentication and ticketFast® fee.
Is there a limit to the number of tickets I can post for sale?
There are currently no general per-season, or per-game limits. However, the Blues may, from time to time, not allow certain tickets, or certain amounts of tickets, to be posted. The team reserves the right to make any changes to the selling rules and procedures at anytime without prior notice.
How will I receive payment for my sold tickets?
If your tickets are sold, you will receive a credit in your St. Louis Blues Account that may be used to purchase playoff tickets or used towards season ticket renewal for the next season. For more information, contact your customer service representative.
How can I sell season tickets through My St. Louis Blues Account Manager?
It's easy. With My St. Louis Blues Account Manager, you can post and sell tickets that you can't use—quickly and securely.
How to Post Tickets for Sale:
- Log in to My St. Louis Blues Account Manager.
- Select valid tickets* that you'd like to sell.
- Enter an "expiration date" for your posting. Posting price rules are listed on the Posting page. Click "continue."
- Verify that your selling information is correct and click "Post Tickets For Sale."
- Within minutes, your tickets will be posted on the St. Louis Blues TicketExchange. If the ticket is sold, your account will be credited and your original ticket will no longer be valid. (Note: Do not destroy or discard your original tickets until sale of the tickets has been confirmed.)
Tickets will be sent electronically to the ticket buyer via ticketFast®.
*Tickets for events that have already occured, or tickets that do not have barcodes or are designated ineligible by the Blues, may not be valid for posting on the St. Louis Blues TicketExchange.
Why are certain tickets not available for posting?
Certain events and locations within an event may not be available for you to sell your tickets for various reasons which may include, but are not limited to:
- Date of the event has passed or is too close to post.
- The event (or seats) are not barcoded by the venue or Blues management.
- Tickets have not been paid in full.
- Tickets do not meet criteria set by the Blues.
- Comp. tickets are not eligible for posting.
- Tickets are for playoff games that are not guaranteed to be played.
Once my tickets have been posed for sale, can I change my mind?
Until your tickets have been ordered by a purchaser, you may cancel or change the details of your posted tickets/items.
To change the details of a ticket(s) you have posted for sale, select "update" next to the tickets you'd like to edit.
If you would like to change the number of tickets for sale, select "cancel" next to your posting. Then select the tickets that you would like to post for sale.
Once your tickets have been sold, you have transferred all rights to your seats for the event. Your original tickets will no longer be valid for entry and you will not be eligible for a refund if the event is rescheduled or cancelled. You will not be able to use your tickets once they have been ordered.
What happens if the event is rescheduled or cancelled after the tickets were sold?
Once your tickets have been sold, you have transferred all rights to your seats for the event. If the event has been cancelled or rescheduled, the person who bought your tickets may be eligible for a refund. The venue's normal policies for rescheduling and cancellations apply.
